At Halcyon Hospice our commitment to quality care extends beyond the patients and families for whom we care to include every one throughout the communities we’re privileged to serve. One way we demonstrate that commitment is through absolute transparency in how our patients, our staff and our hospice peers rate us.
On this page you’ll find a variety of survey results and reports that will tell you how the loved ones of the patients we’ve cared for have rated our service, how our own staff rate Halcyon Hospice as an employer of choice, how the most respected health care survey body rates our quality of care. As always, we welcome your own thoughts and feedback.
In the spirit of openness, we invite you to review Halcyon’s surveys and evaluations. And, as always, we welcome your own thoughts and feedback. Email us at: firstname.lastname@example.org.
National Hospice and Palliative Care Organization Family Evaluation of Hospice Care
An essential component of the hospice care we provide is the evaluation of how well Halcyon Hospice is meeting the needs of those we serve. We utilize the Family Evaluation of Hospice Care (FEHC) survey, the most widely used tool for measuring and tracking the quality of hospice care being provided to patients and families. With nearly a decade of use by hospices across the country, the FEHC tool has proven itself invaluable for identifying, assessing, and tracking indicators of quality of hospice care and setting performance improvement priorities.
Halcyon Hospice Quality of Care from Centers for Medicare & Medicaid
Joint Commission Survey
The Joint Commission’s accreditation and survey process concentrates on operational systems critical to the safety and quality of patient care. To earn and maintain accreditation, a home care organization must undergo an on-site survey within a range of 18-36 months. The objective of the survey is to evaluate the organization and provide education and guidance that will help staff continue to improve performance. Surveys are conducted by professionals with at least five years of experience in hospice. All surveyors are extensively trained and receive continuing education to keep them up-to-date on advances in quality-related performance evaluation.
The Denver Post Top Workplaces 2012, 2013, 2014, 2016, 2017